Shipping policy

Last updated: August 1, 2026

Thank you for shopping with youdec. We are committed to delivering your orders safely and as quickly as possible throughout the Kingdom of Morocco.

1. Shipping area

We currently ship to all cities and regions within the Kingdom of Morocco.

2. Order processing

Orders are usually prepared within 1 to 2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next business day.

3. Delivery time

Estimated delivery usually takes 1 to 5 business days, depending on your location and the carrier. Delivery times are estimates and may be affected by weather, public holidays or other circumstances beyond our control.

4. Shipping costs

Shipping costs, if any, are displayed at checkout before you confirm your order. Any free-shipping offers will be shown on our website when available.

5. Order tracking

If shipment tracking is available, you will receive tracking information once your order has shipped.

6. Damaged parcels

If your order arrives damaged or broken, please contact us within 24 hours of receiving it, and send clear photos of the damaged product and the outer packaging so we can review your request.

You can reach us by email at contact@youdechome.com or by phone at 0667917174.

For more information, please see our return and refund policy.

7. Incorrect shipping information

The customer is responsible for providing correct and complete shipping information. We are not responsible for any delay or failed delivery caused by an incorrect or incomplete address.

8. Contact us

Email : contact@youdechome.com
Phone : 0667917174
Address : Al Yaqssour Subdivision, Street 22, No. 19, El-oulfa, Casablanca, Morocco
Opening hours : Monday to Saturday: 10:00 AM – 1:00 PM and 3:00 PM – 9:00 PM
Website : youdechome.com