Shipping policy

Shipping Policy – youdec

Last updated: August 01, 2026

Thank you for shopping with youdec. We are committed to delivering your orders safely and as quickly as possible throughout Morocco.

1. Shipping Area

We currently ship to all cities and regions within Morocco.

2. Order Processing

Orders are typically prepared within 1 to 2 business days after confirmation. Orders placed during weekends or public holidays will be processed on the following business day.

3. Delivery Time

Estimated delivery time typically ranges from 1 to 5 business days, depending on your location and the shipping carrier. Delivery times are estimates and may be affected by weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Fees

Shipping fees, if applicable, are displayed during checkout before the order is confirmed. Any free shipping promotions will also be clearly indicated on our website when available.

5. Order Tracking

If shipment tracking is available, you will receive tracking information once your order has been shipped.

6. Damaged Packages

If your order arrives damaged or broken, please contact us within 24 hours of receiving it and provide clear photos of the damaged product and the outer packaging so that we can review your request.

You can contact us by email at contact@youdechome.com or by phone at 0667917174.

For more information, please refer to the Return and Refund Policy.

7. Incorrect Shipping Information

The customer is responsible for providing accurate and complete shipping information. We are not responsible for any delay or delivery failure resulting from an incorrect or incomplete address.